JUDICIARY
Privacy Policy
Privacy Policy Effective Date: 01/03/2025 Phoenix Judiciary (โwe,โ โour,โ โusโ) respects your privacy and is committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website, enroll in our courses, or interact with our services. 1. Information We Collect We collect the following types of personal information to enhance your learning experience and provide seamless services: A. Personal Information Provided by You โข When You Register โ Name, email address, phone number, postal address. โข When You Enroll in a Course โ Payment details (processed securely by third-party payment gateways). โข When You Contact Us โ Any details you share via email, WhatsApp, or our contact form. B. Information Collected Automatically โข Cookies & Tracking Technologies โ We use cookies and analytics tools to monitor website performance and improve user experience. โข Device & Browsing Data โ Your IP address, browser type, device information, and browsing behavior on our website. C. Payment Information โข All payments are processed through secure third-party payment gateways (such as Razorpay, PayU, etc.), and we do not store your credit/debit card details. 2. How We Use Your Information We use the collected data for the following purposes: 1. To Provide Our Services โ Enrollment processing, course access, and account management. 2. To Improve User Experience โ Analyzing website traffic and optimizing content. 3. To Communicate With You โ Sending course updates, reminders, and promotional offers. 4. To Ensure Security โ Preventing fraudulent activities and ensuring website integrity. 5. To Comply With Legal Obligations โ If required by law or government authorities. 3. Sharing of Information Your personal information may be shared under the following circumstances: 1. With Service Providers โ Trusted third parties (payment processors, analytics tools) to facilitate transactions and improve services. 2. With Legal Authorities โ If required by law, regulatory bodies, or in case of fraud prevention. 3. For Business Transfers โ In case of a merger, acquisition, or restructuring, your data may be transferred to the new entity. We never sell or rent your personal information to any third party. 4. Data Security We take the following security measures to protect your personal information: โข Encryption & Secure Servers โ All sensitive data is encrypted and stored securely. โข Access Restrictions โ Only authorized personnel have access to your data. โข Regular Monitoring โ Our systems are monitored to detect and prevent security breaches. While we take reasonable steps to protect your data, no method of transmission over the internet is 100% secure. We encourage users to take their own precautions, such as using strong passwords and avoiding sharing account credentials. 5. Your Rights & Choices As a user, you have the following rights concerning your data: 1. Access Your Data โ Request a copy of your personal information. 2. Update Your Data โ Correct or modify any inaccurate information. 3. Delete Your Data โ Request deletion of your personal information, subject to legal requirements. 4. Opt-Out of Communications โ Unsubscribe from marketing emails and notifications. To exercise these rights, contact us at [your email]. 6. Cookies & Tracking Technologies We use cookies and tracking tools to enhance website functionality and user experience. โข Essential Cookies โ Necessary for website functionality. โข Analytics Cookies โ Help us understand website traffic and improve content. โข Marketing Cookies โ Used to deliver personalized ads and promotions. You can disable cookies through your browser settings; however, this may affect certain features of the website. 7. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in regulations, services, or security measures. Any updates will be posted on this page, and we encourage you to review this policy periodically. 8. Contact Us For any privacy-related concerns or data access requests, reach out to us at: Email: phoenixjudiciary@gmail.com Phone: 7385310539
Terms & Conditions
Terms and Conditions Effective Date: 01/03/2025 Welcome to Phoenix Judiciary! By accessing our website, enrolling in our courses, or using our services, you agree to abide by these Terms and Conditions. Please read them carefully before using our platform. 1. General Terms โข These terms govern your access to and use of the website, study materials, courses, and any other services provided by Phoenix Judiciary. โข By using this website, you confirm that you are at least 18 years old or have parental/guardian consent if you are a minor. โข We reserve the right to update, modify, or discontinue any aspect of our services at any time without prior notice. โข Continued use of our website after changes to these terms means you accept the revised terms. 2. Enrollment & Payments โข Course enrollment is complete only after full payment of the applicable fees. โข Payments must be made through our approved payment gateways. We do not accept cash payments. โข Once enrolled, course access is non-transferable, meaning you cannot share, sell, or transfer your course to another person. โข We reserve the right to cancel or deny access to any user who violates our terms or engages in fraudulent activity. 3. User Conduct As a student or visitor, you agree to: โข Use the website and courses only for personal and educational purposes. โข Not share, distribute, or reproduce any course content without permission.โข Not attempt to hack, modify, or disrupt our website, payment systems, or learning platforms. โข Not use abusive, offensive, or illegal content while interacting with our website or community. Violation of these rules may lead to immediate termination of your access without a refund. 4. Intellectual Property Rights โข All study materials, videos, quizzes, PDFs, and content provided by Phoenix Judiciary are intellectual property owned by us. โข You are granted a limited, non-transferable license to access and use the material for your own learning. โข You may not copy, share, modify, or resell any content without written permission from Phoenix Judiciary. โข Any unauthorized use may lead to legal action. 5. Disclaimers & Limitations of Liability โข Our courses and study materials are designed to aid in your judiciary exam preparation, but success depends on your own efforts. We do not guarantee exam clearance. โข We strive to provide accurate and updated legal content, but we do not take responsibility for errors, outdated information, or changes in law. โข We are not liable for technical failures, server issues, or third-party disruptions that may impact your course access. Your use of the website and courses is at your own risk. 6. Termination of Access We reserve the right to suspend or terminate access to our courses if: โข You breach these Terms and Conditions. โข You engage in fraudulent transactions or chargebacks. โข You are found distributing study material without permission. โข You use our platform for illegal or unethical purposes.In such cases, no refunds will be issued. 7. Governing Law & Jurisdiction โข These terms are governed by the laws of India. โข Any disputes arising from these terms shall be resolved in the courts of Mumbai, Maharashtra. 8. Changes to These Terms โข We may update these Terms & Conditions from time to time. โข Any changes will be posted on this page, and continued use of the website means acceptance of the updated terms. 9. Contact Us For any queries regarding these Terms & Conditions, contact us at: Email: phoenixjudiciary@gmail.com Phone: 7385310539
Shipping & Delivery Policy
Shipping and Delivery Policy Effective Date: 01/03/2025 At Phoenix Judiciary, we strive to ensure timely and secure delivery of all physical study materials (if applicable). This Shipping and Delivery Policy outlines the terms and conditions related to the shipping, handling, and delivery of physical materials purchased through our platform. 1. Shipping Coverage โข We currently ship study materials only within India. โข International shipping is not available at this time. 2. Processing Time โข Orders are processed within 2-3 business days after successful payment confirmation. โข Orders placed on weekends or public holidays will be processed on the next business day. โข In case of high demand, processing time may extend up to 5 business days. 3. Shipping Methods & Delivery Time We use reliable courier partners to ensure timely delivery. Estimated delivery times are: Note: Delivery times are estimated and may vary due to unforeseen circumstances such as weather, strikes, or courier delays. 4. Shipping Charges โข Shipping fees (if applicable) will be calculated at checkout. โข Any promotional offers or discounts on shipping will be mentioned during purchase.5. Order Tracking โข Once your order is shipped, a tracking number will be provided via email or SMS. โข You can track your order through the courier partnerโs website using the provided tracking details. 6. Undelivered Orders Your order may be delayed or undelivered due to: 1. Incorrect Address โ Ensure you provide a complete and accurate shipping address. 2. Failed Delivery Attempts โ If the courier partner is unable to deliver, they may attempt redelivery. 3. Remote Location Restrictions โ Some areas may experience delivery delays due to accessibility. If your order is returned to us due to incorrect details or failed delivery attempts, you may be required to pay additional shipping charges for re-dispatch. 7. Damaged or Lost Shipments โข If your order arrives damaged, please report it within 24 hours of delivery with clear photos as proof. โข If your order is lost in transit, we will initiate an investigation with the courier company. โข Depending on the situation, we may offer a replacement or partial refund. 8. Cancellation of Shipped Orders โข Once an order is shipped, it cannot be canceled. โข If you wish to cancel an order before shipment, refer to our Cancellation & Refund Policy.9. Changes to This Policy Phoenix Judiciary reserves the right to modify this Shipping & Delivery Policy at any time. Any updates will be posted on our website. 10. Contact Us For shipping-related inquiries, reach out to us at: Email: phoenixjudiciary@gmail.com Phone: 7385310539
Cancellation & Refund Policy
Cancellation and Refund Policy Effective Date: 01/03/2025 At Phoenix Judiciary, we are committed to providing the best learning experience. However, we understand that students may need to cancel their enrollment in certain situations. This Cancellation and Refund Policy outlines the conditions under which refunds or cancellations may be processed. 1. Cancellation Policy โข Course cancellations are allowed only within 24 hours of enrollment. โข After 24 hours, cancellation requests will not be accepted, and no refunds will be issued. โข To cancel your enrollment, you must send an email to [your email] with your payment details and reason for cancellation. 2. Refund Policy Refunds are subject to the following conditions: A. Refund for Online Courses โข If cancellation is requested within 24 hours of payment, a refund will be issued after deducting payment gateway charges (if applicable). โข Refunds will be processed within 7-10 business days to the original payment method. โข No refunds will be granted for cancellations made after 24 hours of enrollment. B. Refund for Study Materials (If Any) โข Digital study materials (PDFs, MCQs, videos) are non-refundable once accessed. โข If physical study material is provided and not yet shipped, a refund request may be accepted within 24 hours of order placement. โข If study material is already shipped, no refund will be issued.C. Refund in Case of Technical Issues โข If you are unable to access the course due to technical issues from our side, we will work to resolve the issue. โข If the issue remains unresolved for more than 72 hours, you may request a refund. 3. Course Transfers & Adjustments โข If you cannot continue with your enrolled course, you may request a transfer to another batch (subject to availability). โข No additional fee will be charged for course transfers within the same category. โข Course transfers are subject to approval by Phoenix Judiciary and must be requested within 7 days of enrollment. 4. Exceptional Refund Cases We understand that some situations may require special consideration. Refunds in exceptional cases may be granted at the discretion of Phoenix Judiciary, including: โข Medical emergencies (with valid proof). โข Duplicate payments (if mistakenly charged twice). โข Incorrect course enrollment due to system error. All such refund requests must be submitted in writing to [your email] with supporting documents. 5. No Refund in the Following Cases โข After 24 hours of enrollment, regardless of course progress. โข If you have violated our Terms & Conditions or engaged in unauthorized sharing of course content. โข If you are unsatisfied with the course due to personal preference. โข If you fail to complete the course or do not attempt to use the provided study materials.6. Refund Processing Time โข Approved refunds will be processed within 7-10 business days. โข The amount will be credited to the original payment method used during enrollment. โข Payment gateway or bank processing times may vary, and we are not responsible for any delays beyond our control. 7. Changes to This Policy Phoenix Judiciary reserves the right to update or modify this Cancellation and Refund Policy at any time. Any changes will be posted on our website, and it is the studentโs responsibility to review the policy before enrolling. 8. Contact Us For any refund or cancellation requests, please reach out to us at: Email: phoenixjudiciary@gmail.com Phone: 8600310539